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Legal Notice

Website Owner
FirstCall Home & Health Care Ltd. (firstcallbc.com)


Registered Address
Vancouver, British Columbia, Canada


Contact Information
Phone: (604) 991-3884
Email: info@firstcallbc.com


Corporate Information
FirstCall Home & Health Care Ltd. is a registered Canadian company providing home-care support, health-care assistance, and related in-home services.

Responsible for Website Content
FirstCall Home & Health Care Ltd.
Vancouver, BC, Canada


Disclaimer

  • All information on this website is for general informational purposes only and should not be treated as medical, legal, or professional advice.
  • FirstCall Home & Health Care Ltd. strives for accuracy but does not guarantee completeness or currentness.
  • Health-related decisions should always be discussed with licensed healthcare professionals.
  • We are not responsible for third-party links or external content.
  • No part of the website may be reproduced, copied, or distributed without written permission.


Copyright Notice


© 2025 FirstCall Home & Health Care Ltd. All rights reserved.
All content, graphics, text, logos, and materials are the property of FirstCall Home & Health Care Ltd. unless stated otherwise.


Privacy


We protect your personal and health information in accordance with Canadian privacy laws. See our Privacy Policy for details on how information is collected, used, and safeguarded.



Accessibility


If you need help accessing any part of this website or require information in an alternative format, please contact us:

Email: info@firstcallbc.com

Phone: (604) 991-3884


Terms & Conditions

Last Updated: November 2025


These Terms & Conditions (“Terms”) govern your access to and use of firstcallbc.com (the “Website”) operated by FirstCall Home & Health Care Ltd. (“FirstCall”, “we”, “us”, or “our”). By using this Website, you agree to these Terms. If you do not agree, please do not use the Website.


1. Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws
  • Attempt to gain unauthorized access to the Website or its systems
  • Use the Website for harmful, abusive, or fraudulent purposes
  • Copy or reuse content without permission



2. No Medical Advice


The Website provides general information about home-care and health-support services.
It does NOT provide medical diagnosis, treatment, or professional medical advice.
Always consult licensed healthcare professionals for medical guidance.



3. Intellectual Property


All content on this Website—including text, graphics, images, logos, layouts, and design—belongs to FirstCall Home & Health Care Ltd. or its licensors. You may not reproduce, distribute, or modify any content without our prior written consent.



4. Third-Party Links


The Website may contain links to third-party sites. We do not control or endorse their content and are not responsible for their practices or policies.



5. Service Information


Descriptions of services on this Website are for informational purposes only. Actual service details may vary and may require consultation, written agreements, or assessments.



6. Limitation of Liability


To the fullest extent permitted by law:


  • We are not liable for damages arising from the use or inability to use this Website.
  • We are not responsible for errors, interruptions, viruses, or unauthorized access.
  • All Website content is provided “as is” without warranties of any kind.



7. Privacy


Your use of the Website is subject to our Privacy Policy, which explains how personal information is collected and used.



8. Changes to Terms


We may update these Terms at any time. The “Last Updated” date indicates when revisions were made. Continued use of the Website means you accept the updated Terms.



9. Governing Law


These Terms are governed by the laws of British Columbia, Canada.



10. Contact


For questions about these Terms, contact us at:

Email: info@firstcallbc.com
Phone: (604) 991-3884


Cookie Policy


Last Updated: November 2025


This Cookie Policy explains how FirstCall Home & Health Care Ltd. (“we”, “us”) uses cookies and similar technologies on our Website (firstcallbc.com). By using our Website, you consent to the use of cookies as described below.



1. What Are Cookies?


Cookies are small text files stored on your device that help us recognize you, remember your preferences, and improve your experience.



2. Types of Cookies We Use


Essential Cookies: Required for the Website to function (e.g., security, session handling).

Performance & Analytics Cookies: Help us understand how visitors use the Website (e.g., page views, site traffic).

Functionality Cookies:  Remember your preferences such as language or region.

Marketing/Advertising Cookies (if used): Used to deliver relevant ads or measure campaign effectiveness.



3. How We Use Cookies


Cookies help us:


  • Improve Website performance
  • Analyze site traffic
  • Save user preferences
  • Enhance security
  • Provide a smoother browsing experience


We do not use cookies to collect sensitive personal or health information.



4. Managing Cookies


You can control or delete cookies through your browser settings. Note: disabling certain cookies may affect the Website’s functionality.


5. Third-Party Cookies


Some cookies may be placed by third parties such as analytics providers or embedded tools. These third parties have their own privacy and cookie policies.



6. Updates to This Policy


We may update this Cookie Policy periodically. The “Last Updated” date at the top reflects the latest version.


7. Contact


If you have questions about our Cookie Policy, please contact:

Email: info@firstcallbc.com

Phone: (604) 991-3884